Practical Insights: How to engage with and retain your customers
Webinar

Practical Insights: How to engage with and retain your customers

  • Live broadcast: Thursday 29 March 2018
  • 13:00 BST
  • Nick Baggott

Join this Practical Insights webinar with Nick Baggot, CIM course Director. Now more than ever, hanging on to your best customers is crucial to business growth, we'll show you how you can engage with them and turn them into your advocates.

What you'll learn:

  • How to segment and target your best customers
  • Build an engaging customer retention programme
  • Tips on analysing if your programme has been successful

Register now to attend the live webinar at the scheduled time.

Don’t worry if you can’t make it on the day, we’ll send you a link to the recording so you can watch as soon as it’s ready. Or you can log in to MyCIM to watch on demand.

We look forward to seeing you there!

About the Speaker

Nick Baggott Course Director, CIM

Nick Baggott FCIM FIDM has been a CIM Course Director for CRM & Digital for 9 years. He is MD of Navigate Consulting Ltd & works globally with clients like Google, Avon, EY, BP and Vodafone. He was formerly Group Client Service Director at Chemistry, having built the agency from start up to floatation.

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